Effective Date: Jan 1st, 2025
Welcome to Laken AI Limited. These Terms of Service (“Terms”) govern your use of our SaaS platform and related services (the “Service”). By signing up, accessing, or using Laken AI Limited, you agree to these Terms. If you do not agree, do not use the Service.
1. Overview of the Service
Laken AI Limited is an AI-powered compliance and trust management platform that helps businesses store, manage, and share security and compliance documentation, auto-complete assessments, and create a Trust Centre for transparency.
2. Account Registration & Use
- You must provide accurate information when registering for an account.
- You are responsible for maintaining the security of your login credentials.
- You agree to comply with all applicable laws when using the Service.
3. Subscription & Payment
- Some features of the Service require a paid subscription.
- Fees are billed as outlined during checkout and are non-refundable unless required by law.
- Failure to pay may result in account suspension or termination.
4. Acceptable Use
You agree not to:
- Use the Service for any illegal or unauthorized purpose.
- Share false, misleading, or harmful content.
- Attempt to reverse-engineer or disrupt the platform.
5. Data Privacy & Security
- We collect and process data in accordance with our Privacy Policy.
- You retain ownership of your documents and content. However, you grant us the necessary rights to store and process them for Service functionality.
- We implement security measures, but we cannot guarantee complete protection against unauthorized access.
6. Termination & Suspension
- We reserve the right to suspend or terminate accounts for violating these Terms.
- You may cancel your account at any time, but no refunds will be provided unless required by law.
7. Limitation of Liability
- Laken AI Limited is provided “as-is” without warranties of any kind.
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of the Service.
8. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.
9. Contact Us
If you have questions about these Terms, please contact us at laken.ai/contact-us.